Hard Rock Hotel Cancun, Cancun
About the Resort
Hard Rock Hotel Cancun is a five-star oceanfront resort located in Cancun's famous Hotel Zone. Boasting lavish amenities and unique design elements, this resort is truly a headliner. With a guitar-shaped approach to the main lobby, it sets a rock star tone for the stay. Offering exclusive services like The Sound of Your Stay® program, it elevates guest experiences with music and luxury.
Location
The resort is ideally situated in Cancun’s Hotel Zone, close to various attractions such as Playa Marlin and Interactive Aquarium. Guests enjoy easy access to vibrant shopping areas and cultural landmarks. Its
Rooms
The resort offers a variety of suites and guest rooms featuring
Eat & Drink
Hard Rock Hotel Cancun features
Leisure & Business
The resort boasts an
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
- Pool tables
- Table tennis
- Yoga class
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Dryer
Media
- Flat-screen TV
Location
Reviews and Ratings
I had a lovely stay at this hotel with clean and comfortable rooms that offer stunning views. The staff was friendly and provided excellent service throughout my stay. However, I did encounter one rude staff member that was a bit of a letdown. Although the dining options were limited, the location was fantastic for exploring the beautiful surrounding area.
I had a pretty decent stay at this hotel. The views from the high floors were lovely, making my room feel special. The location was prime, really close to the nightlife and various dining options. However, I did have a frustrating experience with one rude staff member during my stay which was disappointing. Overall, it felt like a good value for money.
I really enjoyed my stay at this hotel. The rooms were spacious and had a lovely view, making it very comfortable. However, the service left a lot to be desired, as one staff member was quite rude. The location is fantastic, with easy access to restaurants and beautiful scenery nearby. Overall, it's great value for money, but the service definitely needs improvement.
I had a decent stay at this hotel. The views from my room on the high floor were lovely, and the atmosphere was pretty comfortable. However, I did encounter some rude service, which was disappointing for the overall experience. The location is very convenient, and I enjoyed the dining options, even though I wished there were more variety. Overall, I'd say it's good value for money, but the service could use improvement.
I had a pleasant stay at this hotel, which is beautifully situated near the beach. The rooms were spacious and had lovely views, but the service was a mixed bag—while most staff were wonderful, there was one who left a negative impression. The location is truly convenient, with easy access to local attractions. Overall, it offers good value for money, although a few areas could use improvement.
I had a decent stay at this hotel, with clean and spacious rooms that offered lovely views, although the customer service experience was a letdown due to one rude staff member. The location is great, being close to events like dolphin interactions and the Mayan museum, but it's a bit away from restaurants. Overall, it provided good value for money, but the service could definitely improve.
I had a pleasant stay at this hotel. The views from the rooms were lovely, and the two queen beds made it quite comfortable. The staff was friendly overall, though one staff member left a bit to be desired in terms of service. The location was fantastic, close to the beach and local attractions, but I felt the dining options could use some improvement. Overall, it was good value for money, but there were a few bumps along the way.
I had a pleasant stay overall at the hotel. The location was fantastic, as it was close to some great restaurants and a beautiful view. The room was spacious and modern, making it comfortable to relax in. However, I did encounter a bit of rudeness from one staff member, which was disappointing given the otherwise friendly atmosphere. Also, the dining options were limited, especially during breakfast, which took away from the overall experience a little bit.
I had a lovely stay at this hotel, which boasts clean and spacious rooms with beautiful views, especially from the higher floors. The staff were generally friendly, though I encountered one member who wasn't very welcoming, which was a bit disappointing. The location is fantastic, right by the beach and close to delicious restaurants. However, I found the breakfast options lacking, which could definitely use some improvement. Overall, it was a great experience, but there's room for enhancement in a couple of areas.
The hotel offers a lovely view and spacious rooms with two queen beds, which I appreciated. The price for what you get is quite reasonable. Unfortunately, I had a less-than-ideal experience with the service, as one staff member was rude, though others were friendly. The location is perfect, close to nice eateries and right on the beach, which is a huge plus.
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